Kabaji FAQ — All Your Questions Answered

No. Kabaji's policy allows only one account per person. Attempting to open multiple accounts using the same mobile number, email, or banking details may result in all accounts being closed and any accumulated balance being forfeited.

On the login page, click "Forgot Password?" Enter your registered mobile number or email — you'll receive an OTP or a reset link. Use it to set a new password. Your password should be at least 8 characters long and include a mix of numbers and symbols.

KYC (identity verification) must be completed before making a withdrawal. Simply upload a photo of your National ID (NID) or passport. Verification is usually completed within 24–48 hours. Without KYC, you can still play games but withdrawals will not be available.

Kabaji currently supports deposits via bKash, Nagad, Rocket, and online banking. Mobile banking options are the fastest — funds typically reflect in your account instantly. Always use the correct reference number when making a deposit.

The minimum deposit on Kabaji generally starts from BDT 200. Maximum limits vary by payment method. Higher limits may apply for VIP users. Check the deposit section in your account for the latest details.

Deposits are usually instant. However, network issues can occasionally cause a delay of 15–30 minutes. If your deposit hasn't arrived after 30 minutes, contact the support team with your transaction ID. Keep a screenshot of your payment for reference.

Withdrawal requests are typically processed within 15 minutes to 24 hours. Completing KYC verification and meeting bonus wagering requirements will speed up the process. Minor delays may occur on holidays or during periods of high request volume.

Kabaji does not charge any withdrawal fees. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction charges. Before withdrawing, keep in mind the minimum withdrawal amount — typically BDT 500 or more.

Common reasons for a rejected withdrawal include incomplete KYC, unmet bonus wagering requirements, or mismatched payment details. First, check your account settings to make sure all information is correct. If the issue persists, contact support with your transaction ID.

New users receive a welcome bonus on their first deposit after registration. A minimum deposit amount is required to qualify. The bonus is added to your account automatically — no separate code needed. Some promotions may require a special code, which will be noted on the promotions page.

A wagering requirement is the condition that determines how many times you must bet a bonus amount before you can withdraw it. For example, a BDT 100 bonus with a 20x wagering requirement means you need to place BDT 2,000 in bets. Once the requirement is met, the bonus converts to real funds and becomes withdrawable.

You earn a login bonus every day you sign in to Kabaji. The longer your consecutive login streak, the higher the bonus. Log in for 7 days in a row and you could unlock a special reward. Missing a day may reset your streak.

Yes, Kabaji has a referral program. When someone signs up using your referral link or code and makes their first deposit, you'll receive a bonus. Full terms and conditions for the referral program are available on the Promotions page.

Kabaji offers games across five main categories — slots, Live Casino, Sports Betting, fish games, and bingo. Slots feature hundreds of themes and payline options. Live Casino lets you play blackjack, baccarat, and roulette with real dealers. The Sports section covers cricket, football, and more.

Yes, Kabaji is fully mobile-friendly. All games can be enjoyed on both Android and iOS devices via browser or app. A stable internet connection is recommended for smooth video streaming on Live Casino games.

In fish games, you shoot at various fish moving across the screen to earn points. Bigger fish are worth more points. Select your bet amount before entering the game — this sets the value of each shot. Using different weapons and special abilities can increase your chances of winning. You'll find multiple fish games in Kabaji's fish game section.

Kabaji's Sports section covers markets for cricket, football, tennis, badminton, basketball, and other major sports. Bangladesh cricket matches come with special offers and enhanced odds. The live betting feature lets you place bets on matches already in progress.

Yes. Kabaji uses SSL encryption to keep all data secure. Your personal information is never shared with third parties, except where required by law. Read our Privacy Policy for full details.

After logging in, go to Profile Settings and open the "Security" section. You'll find the option to enable two-factor authentication there. 2FA is activated by sending an OTP to your mobile number. Once enabled, no one else can access your account even if your password is compromised.

Change your password immediately and notify the support team. They will review your account activity and temporarily lock it if necessary. Going forward, keep 2FA enabled and never share your password with anyone.

Yes. Kabaji takes responsible gaming seriously. You can set a temporary break (self-exclusion) directly from your account settings. You can also request permanent account closure through support. Visit our dedicated page to learn more about responsible gaming.